Bookyboo (22 Feet Ventures Pvt. Ltd.)

Terms of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy governs Bookyboo’s relationship with you in relation to this website. If you violate any of the terms of these Terms of Use we may, without limitation, have your access cancelled and you may be permanently banned from accessing, viewing, browsing and using this website. We may modify these Terms from time to time, and your order of any products or services following such modification shall be deemed your acceptance of these Terms as so modified. For more information on privacy and how your information is used on please visit our Privacy Policy

Information about us

Bookyboo.com or Bookybookids.com is a website operated by 22 Feet Ventures Pvt. Ltd. for India (“we” or “us” or “Bookyboo” or "Bookybookids") incorporated and registered in India, with a corporate identification number (CIN) U74999DL2016PTC304181. 22 Feet Ventures Pvt. Ltd. is a business that sells personalised children’s books and other products, made to order, based on name and other details entered by the customer.

Law and Jurisdiction

The Indian courts will have jurisdiction over any claim arising from, or related to, a visit to our Service, or use of our Services. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of India.

Limited License and Site Access

We will not be liable if, for any reason, our website or our service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our Site or our Service, or our entire Site or Service to users who have registered with us. You are responsible for maintaining the confidentially of your login details and any activities that occur under your account. If you have any concerns about your login details or think they have been misused, you should contact us straight away to let us know. We can deactivate your account at any time.

This website contains material which is owned by us or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Bookyboo grants you a limited license to access and make personal use of the Site. You may not download (other than page caching) or modify the Site, or any portion of it. The Site or any portion of the Site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Bookyboo. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Bookyboo without express written consent. You may not use any other “hidden text” utilising Bookyboo name or trademarks without the express written consent of Bookyboo. Any unauthorized use terminates the permission or limited license granted by Bookyboo. You may not use any Bookyboo logo or other proprietary graphic or trademark as part of the link without express written permission of Bookyboo. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Ordering

When you place an order through Bookyboo, a screen confirming your order will be displayed containing details of your Order. The contract between you and us will only be formed when you have been presented with the Confirmation Screen. You should also receive a confirmation email. Please ensure that you have given us the correct email address as this is how we will communicate with you about your Order. Should you make a mistake during the ordering process you must notify us within the next 24 hours except in case of express order or a request to deliver faster than the date provided at the time of checkout, where the information entered by you during the order process is final and cannot be modified.

You are responsible for ensuring that all details which you provide to us for the purposes of your Order and its delivery are correct.

Book preview

During the ordering process you have the option to preview your Product prior to purchase. While we aim to create an as accurate as possible representation of your Product, we cannot guarantee that the layout, fonts and colours displayed on your screen will exactly match those in the final printed book. The flip book preview is meant as a representation of the final product only.

Availability

All Products are subject to availability.

Delivery

During the ordering process we will ask you to specify the place of delivery for each Product. It is your responsibility to ensure that all delivery information is accurate and up to date.In case you enter a wrong address and the book is returned back to us, you will need to pay the charges for the second delivery. In case the book is delivered at the wrong address it is your responsibilty to collect it from there and Bookyboo will not be liable for a refund or replacement.

Standard delivery is via 2nd class postage or our courier partners which can change time to time. Other delivery costs and options are set out clearly on our website and in your shopping cart at the time you place an order.

We aim to process your Order and produce each Product within the time period stated during the ordering process and shown on the shopping cart screen. Please note that production times may vary and any times quoted for the delivery of goods are indicative only. We will not be liable for any loss or expenses which you may sustain as a result of any delay in the delivery of your Order.

If your Product is defective or damaged on delivery you must contact Bookyboo within 14 days of receipt via email at hi@Bookyboo.com and include photographic evidence. We may ask you to return the defective or damaged item to us in order to validate your claim for a replacement product.

Refunds

Due to the highly personalised nature of our Products, we regret that refunds are only available where Bookyboo has made an error (see below). You are responsible for ensuring that all personalisation details supplied to us are correct at the time of ordering.

You have the right to cancel your order and receive a full refund under the following circumstances: we fail to deliver your order within 45 days after the date you placed the order; your Product is defective or damaged (in which case Bookyboo shall require photographic evidence from you within 14 days of receipt). To notify us of your wish to cancel you must email us at hi@bookyboo.com.

Payment

The price of any Product will be listed on our Site and shown in your cart. Prices will vary between products. Prices are liable to change at any time, but changes will not affect orders in respect of which you have been presented with on the Confirmation Screen. In the case of an obvious pricing mistake, whereby we will notify you as soon as we can about the pricing issue. You may be able to cancel your order once we notify you. Payment is by credit or debit card or other alternate methods through our chosen payment provider. Once your order has been confirmed your credit or debit card or bank account will have been authorised and the amount marked for payment. Payment is made directly to 22 Feet Ventures Sdn. Bhd.

Discount Codes

Discount codes are issued subject to availability and can be withdrawn without notice at any time. Bookyboo reserves the right to stop discount codes being used against specific products. Only one discount may be used per order and these cannot be used against money on account, delivery, or any other facility provided by Bookyboo. Discount coupon cannot be used in combination with any other discount running on the site.

Limitations on liability

Other than as specified expressly in these terms and conditions we will not be liable for any loss or damage (including indirect or consequential loss or damage) however caused which may be suffered or incurred or which may arise directly or indirectly in respect of the use by you of Bookyboo service or Bookyboo website except to the extent that such liability cannot be excluded by law. Your sole and exclusive remedy for dissatisfaction with services is to stop using the services, and your sole and exclusive remedy for dissatisfaction with products is to obtain a refund therefore in accordance with the terms of these terms. To the fullest extent permissible by applicable law, the maximum liability of Bookyboo arising out or in connection with the provision of or failure to provide any products or services shall be the actual price paid therefore by you.

Events outside of our control

No party shall be liable to the other for any delay or non-performance of its obligations under this Agreement arising from any cause beyond its control including, without limitation, any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion. For the avoidance of doubt, these shall not excuse the Customer from any payment obligations under this Agreement.

Reliance on posted information

Commentary and other materials posted on our Service are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Service, or by anyone who may be informed of any of its contents.

Our right to vary these Terms & Conditions

Bookyboo may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you.

Copyright

All content on Bookyboo websites including text, graphics, logos, designs, photographs, button icons, images, audio/video clips, data compilations and software and its compilation is the property of Bookyboo or its licensor and is protected by Indian and International copyright laws.

You may not modify, create, copy, distribute, transmit, display, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from, the Bookyboo website without our express written consent.

Your concerns

If you have any concerns about material which appears on our Service, or have any questions relating to these Terms & Conditions, please contact hi@bookyboo.com

BY ORDERING PRODUCTS OR USING SERVICES, OR BY OTHERWISE INDICATING ACCEPTANCE OF THESE TERMS, YOU ACKNOWLEDGE THAT YOU HAVE READ AND REVIEWED THESE TERMS IN THEIR ENTIRETY, YOU AGREE TO THESE TERMS, AND THESE TERMS CONSTITUTE BINDING AND ENFORCEABLE OBLIGATIONS TO YOU.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will collect and use personal information solely for the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

What information do we collect?

When ordering on our site you will be asked to enter your name, email address and other details. The information collected from you is used to process transactions and to send periodic emails.

How do we protect visitor information?

We implement security measures when a user places an order, including the use of an SSL certificate. We do not store credit card information and use a payment gateway provider to handle transactions.

Do we collect your credit card information?

NO, we do not store any credit card information. The credit card data you enter on our secured site (Powered by SSL) is passed to the payment gateway for processing and is NOT stored in any form on our servers.

Do we use 'cookies'?

We use cookies to remember and process the items in the shopping cart, compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf. If users disable cookies in their browser it will turn off some of the features of the site including saving items to your shopping cart and purchasing items.

How We Use the Information We Collect

1. i) General Use: We use Personal Data and other information collected through the Site to (a) register you with the Site and create your user account, (b) provide you with the requested services (mainly to process and confirm your reservation with the accommodation provider or other supplier) after verifying your credentials, (c) provide you with information about our services on the Site (d) build features that will make the services available on the Site easier to use, (e) for an improved user experience, internal training and general optimization purposes, (f) for the detection and prevention of fraud and other illegal or unwanted activities or (g) contact you in case there is any issue with your order. This includes faster purchase requests, better customer support and timely notice of new services and special offers.
2. ii) Marketing Activities & Reminders: We also use your information for marketing activities, as permitted by law. For example:

1. When you make a purchase with us, set up a user account, complete or enter details into a form, or provide us with your contact details we may use your contact information to send you news of our products and services. With your consent – if consent is required under local law – we may also send you other regular newsletters by email. You can opt out, or unsubscribe, from marketing communications at any time using the "Unsubscribe" link in each newsletter or communication, or you can administer your subscriptions through your account (if you've created one).
2. Based on the information you share with us, individualized offers may be shown to you on the Site, in mobile apps or on third-party websites, including social media sites. These might be offers that you can book directly on the Site, or third-party offers or products we think you might find interesting.
3. If you have not finalized your purchase online, we may send you a reminder to continue with your purchase. We believe that this additional service is useful to you because it allows you to carry on with a purchase without having to fill in the details from scratch.

Please note that the confirmation emails sent after your purchase, as well as the order status update emails sent after your purchase, are not marketing messages. These messages are part of your book purchase process. Respectively, they contain information for you to know the status of your order, and tools to optionally rate the book after you have used it. You will continue to receive them, even if you have opted out of our marketing messages.

Third Party Disclosure

We do not sell, trade, or otherwise transfer Personally Identifiable Information. Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

This website uses Google AdWords & Facebook remarketing service to advertise on third party websites to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, a site in the Google Display Network, or somewhere on Facebook. Third-party vendors, including Google & Facebook, use cookies to serve ads based on someone’s past visits to the whatzinaname website. Of course, any data collected will be used in accordance with our own privacy policy, as well as Google & Facebook privacy policies.

You can opt-out of remarketing by visiting the links below:

For Google: https://support.google.com/ads/answer/2662922?hl=en

For Facebook:  https://www.facebook.com/ads/website_custom_audiences/

Policy Changes

From time to time we may make updates to this policy as our service evolves. The current version of the policy can easily be found by clicking on the 'Privacy' link at the bottom of the website.